4) Write any five "7Cs of Effective Communication."
Answers
Answer:
Use the 7 Cs of Communication as a checklist for all of your communication. By doing this, you'll stay clear, concise, concrete, correct, coherent, complete, and courteous.
Explanation:
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Answer:
your answer
Explanation:
Clear:
Any message needs to come out clearly from your communication rather than the recipient having to assume things and coming back to you for more information. This will only lead to more time being wasted on emails.
Do not try to communicate too many things in one message. This will dilute the attention of the reader. For an example of poor communicating skills, look at this email below.
Correct:
When too many emails are being written in a day, people tend to type fast and therefore might make spelling mistakes. Spell check will not be able to catch it if the wrongly spelt word is in fact another word in the English language. You also need to ensure that you address people the right way and spell their names correctly. Additionally, you need to ensure that the reader has sufficient knowledge and education to understand the technical terms that you use in your communication.
Complete:
A complete message will have all the information the reader needs to know to be able to respond or take action. If you require the reader to take some kind of action, ensure that you have a ‘call-to-action’ in your email and also communicate the urgency of the task in question. Incomplete messages lead to iterations, a lot of back-and-forth, and waste of time and effort on both ends. Here is an example of an incomplete message.
Concise:
People more often than not tend to write 4 sentences in a place where they could have finished the message in 2 sentences. This wastes the time of the sender and the receiver and in turn limits their productivity too. Furthermore, try not to add fillers such as ‘I mean’, ‘sort of’, ‘for instance’, ‘basically’, etc. Your message needs to be accurate, to the point and crisp. Here is an example of a bad email
Concrete:
You need to believe in you what you want to convey to the audience. Concreteness is a quality which needs to come to the fore especially during marketing or advertising campaigns. There need to be details that capture the attention of the audience, not bore them.