4. You are Abhimanyu Sikri, resident of 119, Nilgiri Apartments, Kirti Nagar, Delhi. You purchased a wardrobe made of recycled wood shaving: from M/s Pawan Sales, Ramesh Nagar, Delhi. Write a letter of complaint to the Sales Manager asking for replacement of the product which you purchased 15 days ago.
You have found that doors do not shut and the paint is uneven.
Answers
Write a letter of complaint to the Sales Manager asking for replacement of the product which you purchased 15 days ago.
Explanation:
From
Abhimanyu Sikri
119, Nilgiri Apartments,
Kirti Nagar
NewDelhi 110013
25 March 2020
To
Mr R Pawan - Sales Manager
M/S Durable Furnitures
Ramesh Nagar
New Delhi 110036
Sub: Replacement of the wardrobe purchased at your store
Ref: Receipt No AAA12561/dated 24 March 2020
Dear Sir
This with regard to the wardrobe made from recycled wood shaving that I had purchased fro your stores on 24 March 2020, Bill No: AAA12561 for Rs 26000/-
Seeing the display made of your shelf, I was impressed with the fact that the wardrobe was made of recycled wood shaving. Hence, I decided to buy a similar wardrobe. However, I was disappointed to know that product that I hadpurchsed was defective.The wardrobe was defective as the door could not be shut properly and also the paint was uneven in many places
Hence, I kindly request you to replace the above wardrobe with new piece that is defect at the earliest. I am enclosing the bill/receipt copy along with this letter for your kind referral.
Looking forward to doing the needful at the earliest
Thanking you
Regards
Abhimany Sikri
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