(40 Marks)
TING
(2x5=10)
Attempt ANY ONE of the following in 100-120 words.
(5 Marks)
(a) You booked a two-room suite at the Sunrise Hotel, Nainital for 4 days through
Mahesh travels and Company, Gurugram. But when you reached there, the room
was already occupied and the hotel informed you that your booking was done
for two single rooms. You had paid in advance for the suite room. Write a letter
of complaint to the travel agency and ask for the refund. In Post
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