41: The last element of communication which is also the most important element is
1.complaints
2. appreciation
3.feedback
4.applause
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feed back is the most important
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The element is feedback.
- The concluding element and the most critical factors in the communication process is the feedback.
- The term refers to communication conveyed back to the sender by the recipient.
- In order to determine the efficacy of contact, the sender needs an answer from the recipient. Negative or positive feedback both are possible.
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