43. Which theory suggests that
communication involves a set of
hidden transactions?
O A. Maslow's theory
O B. Berne's theory
O C. Adam's equity theory
O D. ERG theory
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Answer:
Berne's theory is the answer
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Berne's theory suggests that communication involves a set of hidden transactions.
Definition
Eric Berne stated that verbal communication, especially face-to-face communication, lies at the heart of human social connections and psychoanalysis.
Features of Berne's theory
- His starting premise was that when two individuals met, one of them would talk to the other.
- He dubbed this the Transaction Stimulus. He referred to the other person's reply as the Transaction Response.
- The Agent is the individual who sends the Stimulus. The individual who answers is referred to as the Respondent.
- Transactional Analysis evolved into a way of studying transactions in which 'I do something to you, and you do something back.'
Hence, face-to-face communication, lies at the heart of human social connections
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