5 consumer rights with point explaination
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1. Right to Safety:- The consumers have the right to be protected against marketing of goods and services which are hazardous to life and property. ... Right to be Informed :- The consumers have the right to know about the quality, quantity and price of goods and services
Right to Redressal
There are consumer courts at district, state and national level for redressal of disputes. But these courts have immense scope of improvement. Apart from the infrastructure constraint, the number of officials required are way less than deployed.
3. Right to Information
This right is meant to protect consumers against unfair trade practices. But there are many consumer goods in India that do not follow the standardized labelling convention.
Right to Safety
The main application of this right isin the healthcare, pharmaceuticals and food processing sector as thesehave direct impact on health. It aimstoprotect consumers against immoral practices by doctors, hospitals, pharmacies and the automobile industry. But in the absence of world-class product testing facilities in our country the right can, well, be termed as toothless.
Right to Consumer Education
This right ensures that proper informational programs are in placethat are easily accessible and help consumers make purchasing decisions. However, sincemost of the initiatives are taken by NGOs in India, there's a need for the government to step up its participation.