5.
If you are unable to establish the Internet connection, what steps will you take?
Answers
Quick Fix: Unplug the network cable (or cables) and power from the broadband modem you received from your ISP including the coaxial or DSL connection, as well as all cables from the new router. Leave everything unplugged and disconnected for at least 30 seconds.
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Unable to Access Internet - Top Five Steps To Get Back Online Now
Call your Internet Service Provider (ISP). The first step is to rule out any area-wide problems with your ISP. If all is well, proceed to step two to check your infrastructure.
Reboot your network bridge. Find your cable/DSL modem or T-1 router and power it down. ...
Ping your router. Try to ping your router's IP address.
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