5) What was Mr.Gessler Complaint ?
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Mr Gessler's complaint against big firms was that they got customers only because of advertising, and not because of any quality work. Mr Gessler, who loved his job and who used to make good quality boots, had very little work because people preferred the big firms.
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Ans: Mr Gessler's complaint against "big firms" was that they got their business by advertisement, not by good work. They did not have any respect for the work they do. Every year Mr Gessler's sale was getting less because of them and soon he would be left with no job.
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