Question

5. Which of the following is the function performed by operational level of management
a.looking to safety of workers.
b.Representing the problems of workers before the middle level management
c. to ensure quality standards are properly followed
d. all of these.​

Answer 1

d. all of these.​

Explanation:

• Operational managers of a company occupy the lowest level in the hierarchy of management. Such managers closely supervise their workers and may be known as "first-line" supervisors, managers, team facilitators, & team leaders
• The operational managers are responsible for daily activities, which influence the external customers of a organisation directly. This makes operational management essential to the performance & success of an organization's competitive & strategic goals

Functions performed by operation managers are:

(a) Operational managers interact with the worker & pass on instructions of middle management to the workers.

(b) Maintains discipline amongst workers.

(c) Ensures the quality of output, minimise wastage & ensure safety standards.