5. You are Nitin/ Natasha, staying at 20, S.F.S. Flats, Worli, Mumbai. You bought a mobile phone from “Mobile Villa”, Mahim, Mumbai. The phone developed a problem within a few days of the purchase. Write a letter to the Sales Manager of the showroom complaining about the defect and seeking immediate replacement.
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20, S.F.S. Flats
Worli
Mumbai
14th May 2017
The Sales Manager
Mobile Villa
Mahim
Mumbai
Subject: Complaint against Defective Mobile Phone.
Sir,
I bring to your kind notice that I bought NOKIA N73 mobile on 5th May, 2017 vide receipt no.SE/099 from your
showroom. The phone carries a guarantee of 2 years against any defect.
I regret to inform that after one week of using it, problems started to appear. The flash of the camera is no longer working. Also, the display screen is getting blurred which makes it difficult for me to see the SMS messages clearly.
Under the terms and conditions of the sale, the phone carries a guarantee of two years towards any defect.
You, are, therefore requested to replace it at the earliest so that I would be spared from further inconvenience.
Thanking You
Yours faithfully
Natasha
Worli
Mumbai
14th May 2017
The Sales Manager
Mobile Villa
Mahim
Mumbai
Subject: Complaint against Defective Mobile Phone.
Sir,
I bring to your kind notice that I bought NOKIA N73 mobile on 5th May, 2017 vide receipt no.SE/099 from your
showroom. The phone carries a guarantee of 2 years against any defect.
I regret to inform that after one week of using it, problems started to appear. The flash of the camera is no longer working. Also, the display screen is getting blurred which makes it difficult for me to see the SMS messages clearly.
Under the terms and conditions of the sale, the phone carries a guarantee of two years towards any defect.
You, are, therefore requested to replace it at the earliest so that I would be spared from further inconvenience.
Thanking You
Yours faithfully
Natasha
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