6.4 Important Things to Remember While Resolving a Conflict
(A) Understanding others' point of view:
Look and observe the pictures on Textbook Pg. No. 64. Discuss and decide who is comme
and who is wrong in the picture. Give your reasons for your answers. If you feel both an
cord, give reasons to justify your answer.
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Tips for Managing Conflict
- Accept conflict. Remember that conflict is natural and happens in every ongoing relationship. ...
- be a calming agent.......
- Listen actively. ...
- Analyze the conflict. ...
- Model neutral language. ...
- Separate the person from the problem. ...
- Work together. ...
- Agree to disagree.
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