6. Which of the following is not an essential detail in letters of complaint? (a) Product number (b) Date of purchase (c) Cash memo number (d) None of the above
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Product number is not an essential detail in letters of complaint, the following are the reasons for the same:
- The letter of complaint is concise in nature providing all important details, which are genuine in nature.
- It should have your problem and the outcome you seek for.
- It should have the important dates, like the date of purchase.
- And one must attach copy of some supporting documents like a cash memo number or a receipt.
Thus, the answer is Option A.
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