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Which of the following is are true regarding Customer Relationship Management?
O Negative feedback from new customers is more damaging than negative feedback from existing customers.
O
Negative feedback from existing customers is more damaging than negative feedback from new customers.
O Negative feedback can be damaging if left unresolved no matter where it comes from.
O None of the above.
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Answer:
O Negative feedback can be damaging if left unresolved no matter where it comes from.
Explanation:
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