7.__________is a means of delivering value to customers by facilitating outcomes
customer want to achieve without the ownership of specific costs and risks.
A. Software
B. Service
C. Organization
D. Infrastructure
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service is the correct option
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❥ 7.__________is a means of delivering value to customers by facilitating outcomes
customer want to achieve without the ownership of specific costs and risks.
A. Software
B. Service
C. Organization
D. Infrastructure
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
❥ A - Software
- In ITIL, the service is the ultimate center of focus in every aspect of service management.
- A service is defined as a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks.
Hope it's helpful for you .
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