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4
Answer : 4
Mr Gessler's complaint against big firms was that they got customers only because of advertising, and not because of any quality work. Mr Gessler, who loved his job and who used to make good quality boots, had very little work because people preferred the big firms
Answer : 5
Gessler's shop and secondly, Mr. Gessler failed to recognise the author during his final days which proves that he had really grown old. ... The author went to the shop to thank Mr. Gessler for making the great boots.
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Explanation:
Mr. Gessler's complaint about the big firms was that they took away all his business. They did so not by virtue of their work but by advertisement. ... He said that these firms had no self-respect.
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