8. Attempt ANY ONE of the following in 100-120 words. (5 marks)
(A) You are Ashraf/Asma, a resident of Lok Vihar, Madhya Pradesh. Due to closure of academic
institutions in your area because of COVID-19 pandemic, people (students and teachers) are operating
online from their remote locations. The network signals in your colony are quite poor which impacts
the routine functioning of internet, resulting in academic loss.
Write a letter to the Chief Manager (operations) of the data-service provider company (like Airmel or
Vodaclone) expressing your concern and requesting a remedial help in this regard.
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Explanation:
To,
Chief Operation Manager
Vodafone,
Dear Sir
Hope that you fine. I am consistent customer of yours and have been using Vodafone since 5 years. I have been quite satisfied with your services due to quality and prices but now i have been having an issue with my data service. In recent weeks, my data signal drops to minimum which then improves on its own. I reported this issue to company helpline but its been two weeks and issue persists.
Kindly look into my concern. My ticket number is 12345.
Regards,
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