Question

8. The highest level of service
expectations is termed as
service.​

Answer 1

Answer:

Service Expectation Statements (SESs) allow Support Groups to describe what services they provide, how they provide them, what drives the cost of these services, how they measure success, and how they benefit the Service customer and University.

Explanation:

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Answer 2

Answer:

The highest level of service expectations is termed as Platinum service.​

Explanation:

The highest level of service expectations is termed as "platinum service."

This level of service is considered to be the most premium and exclusive, offering a personalized and luxurious experience to the customer. Platinum service goes beyond basic customer service, and it provides exceptional attention to detail and a personalized approach to meeting the customer's needs.

This level of service is often associated with high-end industries, such as hospitality, airlines, and luxury brands. Companies that offer platinum service are known for their exceptional quality and attention to detail, with a focus on providing a unique and unforgettable experience to the customer.

In short, platinum service is the ultimate level of service that offers the highest level of customer satisfaction and sets the standard for excellence in customer service.

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