8. what is the first thing to do in food service?
a. welcoming and greeting the guest
b. escorting and sitting the guest
c. presenting the menu
9. the following were the types of food service except one.
a. american plated
b. russian service-platter service
c. singaporean service
11. what would you do if the service tray was not available during service?
a.perform the arm service
b. used service trolley
c. do not do the service
12. how do you serve hot foods?
a.use under liner
b.use service tray/trolley
c. use cloth or linens
14. how do you measure guest satisfactions?
a.when the guest smile
b.extends gratitude
c. expresses positive remarks
15. which part of the hotel is the pantry room located?
a. in the kitchen
b. near the kitchen
c. beside the guest room
Answers
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Answer:
a
b
b
c
c
c
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Answer:
8th one:oppotion c
9th one:oppotion b
11th one:oppotion b
12th one:oppotion b
14th one:oppotion c
15th one:oppotion b
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