Question

A. Answer the following questions:
1. What is active listening? Why do we listen to ?
2. How can you be an active good listener?
3.Write some key elements of active listening?
4. How do we benefit by listening carefully?
B. Fill in the blanks with correct words given in the brackets:
1. Listening is one of the most important
you can have. (knowledge, skill)
2. You will improve your
by becoming a better listener. (productivity,capacity)
3. The way to become a better
is to practice active listening, (speaker, listener)
4. By becoming a better listener, you will improve your
to influence and
others.
5. You should
yourself from side conversations when listening in a group
setting. (refrain, encourage)
C. Write true or false against the given statements:
1. We listen for enjoyment.
2. Most of us are good at listening.
3.You should listen to the speaker's body language.
4. You should not encourage the speaker to continue with small verbal comments like 'yes' and 'definitely'.
5. Interrupting the speaker is not a waste of time​

Answer 1

Answer:

Active listening: is the ability to focus completely on a speaker, understand their message, comprehend the information.

The purpose of listening is to gain information that becomes the basis for taking a decision on any topic

. Listening is one of the most important skill.

You will improve your  productivity by becoming a better listener.

Explanation:

Answer 2

1. Active listening: In order to engage in active listening, you must pay close attention to the speaker, comprehend what they are saying, respond to and think about what they are saying, and remember what they said for later. As a result, the speaker and listener remain actively involved in the discourse.

2. When a listener actively participates in a conversation, they make an effort to comprehend the speaker as clearly as they can, then a person can be an active listener.  

3. The process of listening - Receiving, understanding, assessing, and responding are the four processes of listening.

4. Our personal life can also benefit from having good listening abilities. These advantages include having more friends and social networks, feeling more confident and self-assured, getting better scores in class and on assignments, and even enjoying better health and overall wellbeing.

Blanks:

1. Listening is one of the most important skill you can have.
2. You will improve your productivity by becoming a better listener.
3. The way to become a better listener is to practice active listening.
4. By becoming a better listener, you will improve your ability to influence and others.
5. You should refrain yourself from side conversations when listening in a group setting.

True or False:

1. We listen for enjoyment. - False
2. Most of us are good at listening. - True
3. You should listen to the speaker's body language. - True.
4. You should not encourage the speaker to continue with small verbal comments like 'yes' and 'definitely'. - False.
5. Interrupting the speaker is not a waste of time​ - False.

Active Listener:

1. Pay Attention:

Give the speaker your full attention and nod in agreement with what they are saying. Be aware that nonverbal communication can also be very loud.

• Direct your gaze at the speaker.

• Distracting thoughts should be ignored.

• Avoid creating a mental counterargument!

• Refrain from becoming sidetracked by external circumstances. For instance, pay attention to the speaker's body language in side conversations.

2. Show That You're Listening:

To demonstrate that you are paying attention, use your own gestures and body language.

• Occasionally nod.

• Make additional facial expressions and smile.

• Be sure to have an open and attentive stance.

• Use brief verbal cues like "uh huh" and "yeah" to encourage the speaker to go on.

3. Provide Feedback:

What we hear may be distorted by our own personal filters, presumptions, judgments, and beliefs. It is your responsibility as a listener to comprehend what is being said. You might need to consider what is being said and pose inquiries in order to accomplish this.

• Paraphrase what has been said to reflect on it. Great methods to reflect back are "What I'm hearing is... " and "Sounds like you are saying.."

• Clarify specific points by asking questions. When you say, "What do you mean..." Is that what you mean, then?

• Periodically summarize the remarks made by the speaker.

4. Respond Appropriately:

Respect and understanding are promoted by active listening. Your knowledge and perspective are expanding. By criticizing the speaker or otherwise demeaning her, you don't accomplish anything.

• When responding, be frank, transparent, and truthful.

• Politely state your opinions.

• Act toward the other person in a manner that you believe she would want.

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