Question

A BPO is providing 24 X 7 handling of

customers queries and grievances. But in this

process, it is making its employees work for

16 hours in a day. They are not even providing

a rest of more than 10 minutes in a day.

(a) Which group of social responsibility is

being taken care by the BPO?

(b) Which group of social responsibility is

being not taken care by the BPO?

(c) Which other 2 groups apart from above

mentioned groups should firm take care of?why?​

Answer 1

Answer:

grievances

Explanation:

24×7 =168

168/16

=10.5×10

=105