Question

A coach is talking with an employee who is having a challenging time with team members. Which method is a tip for probing deeper in a conversation?
- After asking an open-ended question, continue with "what else?"
- Listen to the employee talk.
- Create a small talk by asking about the weather.
- Ask questions to get a yes-no response.

Answer 1

Explanation:

A coach is talking with an employee who is having a challenging time with team members. Which method is a tip for probing deeper in a conversation?

Answer 2

"After asking an open-ended question, continuing with "what else?" would be a tip for probing deeper into a conversation. Thus, option A is the correct answer.

• Here, we have to suggest a tip to the coach for probing deeper into a conversation.
• Asking open-ended questions is a good way to probe deep into conversations. It allows the listener to add his/her thoughts on the matter and allows for an extension of the conversation.
• Listening to the employee talk might also work but there needs to be a trigger that should make the employee talk. It could also become more of a monologue rather than a conversation.
• Creating small talk is not the way for probing deep into a conversation and might even promote awkwardness.
• Asking yes-no questions does not help in probing deep into conversations rather it promotes short answers and lessens the time spent in a conversation.
• Thus. "After asking an open-ended question, continuing with "what else?" would be a tip for probing deeper into a conversation.

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