Question

A company received an average of 10 complaints per month last year. In november they received 25 complaints (y). Management sets an acceptable level at 3 (tolerance). It costs the company $50 directly per complaint to correct the problems. They determined the cost in lost sales to be $100. Total cost per complaint: $250. Estimate the quality loss for the month november. $ 14062.5 $62.5 $162.5 $4062.5

Answer 1

As well In some cases, the person who starts or owns the business serves as its administrator, but this is not always the case, as sometimes a company hires an individual for the job.