Question

"A consumer has the right to get compensation depending on the degree of the damage."Support the statement with an example.

Answer 1

This mostly dwells in right to Redressal:Its the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers'is defined as the right to redressal in the consumer protection Act 1986.Consumer courts such as districts consumer disputes redressal forums at the district level,state consumer dispute redressal commisions & national consumer disputes redressal commissions have been established through the consumer protection act.Each of these consumer grievance redressal agencies has fiduciary & geographical jurisdictions to address consumer forum,between 20 lakhs & one crore are heard in the state consumer court & cases more than one crore are heard in the national consumer court.

Answer 2

Consumers have the right to seek redressal against unfair practices and exploitation. If any damage is done to a consumer, he or she has the right to get a compensation, depending on the degree of damage. There is need to provide an easy and effective public system by which this can be done. For example, Pihu had sent a money order to her village for her sister’s marriage. The money did not reach her sister at the time when she needed it, nor did it reach months later. So, Pihu filed a case in the district level consumer court and practiced her right to seek redressal.