A customer uses an app to order pizza for delivery. Which component includes aspects of the customer's interaction with an enterprise platform?
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A customer orders pizza for delivery using an app. Customer Interface component refers to the parts of the customer's interaction with an enterprise platform.
- A part of a business model known as the customer interface describes how a company interacts with its clients. The way a company chooses to compete will determine the kind of customer interaction.
- Customer interface refers to the front-end or systems interface software (automated or otherwise) developed by the company or a third party that enables the company's systems or, if applicable, the systems of its clients to communicate with a CME Interface.
- Information and insight are components of the customer interface that refer to the knowledge obtained from customers and the extent to which this information is used to increase the value to the customer.
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