A. FOS Definition of terms:
-Front office servicing
-Front office department
-Front office
-Hotel
-Guest
-guest cycle
Answers
Explanation:
1. The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations.
2. What is Front Office Department? It is the one of the many departments of the hotel business which directly interacts with the customers when they first arrive at the hotel. The staff of this department is very visible to the guests. Front office staff handles the transactions between the hotel and its guests.
3. The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations.9 Jul 2020
4. Hospitality Organization Tourism ENJOY Life
Hospitality Organization Tourism ENJOY LifeHOTEL – Hospitality Organization Tourism ENJOY Life
an establishment providing accommodation, meals, and other services for travellers and tourists.code word representing the letter H, used in radio communication.
5. a person who is invited to visit someone's home or attend a particular social occasion.
a person who is invited to visit someone's home or attend a particular social occasion."I have two guests coming to dinner tonight.a person who spends some time at another person's home in some social activity, as a visit, dinner, or party. a person who receives the hospitality of a club, a city, or the like. a person who patronizes a hotel, restaurant, etc., for the lodging, food, or entertainment it provides.
6 Guest cycle refers to the distinct stages
of guest interaction between the hotel and guests. On the basis of the stage of interaction and activities involved, the Guest Cycle is broadly, classified into four main stages based on the activity type. These are: Pre Arrival, Arrival, Stay and Departure.