A good listener:
(i) knows coherent to the speaker
(ii) knows a lot about communication
(iii) gets much more than what the speaker wants to say
(iv) frequently interrupts the speaker
Answers
Explanation:
Habits of Listening
In this article, we are going to take a look at what some poor and good listening habits might look like.The more you know about good and poor listening habits, the better you will be able to identify and avoid them.
Listening Habits
Poor Listening Habits
Good Listening Habits
People find the conversation boring and allow that to affect their concentration or lead them to tune the speaker out.
People who are really listening will not allow a subject matter to keep them from paying attention to the key points. They also will make sure they continue paying attention and avoid distractions.
A listener does not pay attention, daydreams, or becomes distracted rather than listening to the person speaking.
A good listener would not fake paying attention or engage in daydreaming. She or he knows the importance of making eye contact and showing interest.
Those speakers who overreact to something they disagree with generally tune the speaker out or just focus on what they want to say in rebuttal.
A good listener that disagrees with the speaker or something the speaker has said will remain calm and wait for an appropriate time to inquire about the point of disagreement.
Poor listening habits would include finding fault with the speaker. Criticizing the speaker may mean that you find fault with the way he or she looks, dresses, or speaks.
Good listening habits include not evaluating speakers on the way they look or trying to find fault with them.
Poor listeners will try to zone in on just the facts that the speaker may make, rather than listening to everything and hearing the support for the facts.
Good listeners will look more at the bigger picture and listen to everything, rather than just nitpicking particular points.
Inappropriate listening includes listening with a closed mind, bias, and/or prejudice regarding the person or topic.
A good listener approaches speakers with an open mind and attitude, showing respect to the speaker.
A poor listener may engage in doodling, checking text messages, making phone calls, snapping gum, or any number of other tasks, when listening should be the focus.
Good listeners will minimize or remove distractions when they know they should be listening. By doing so, they have demonstrated to the speaker that they are attentive and engaged in active listening.
Poor listeners pay no regard to body language when it comes time to listen. They may keep their back to the speaker, avoid eye contact, close their arms as they listen, or even make faces in response to what they are hearing.
Good listeners realize that a good portion of communication is done through nonverbal means and that body language often says much more than words do. Good listeners make sure their body language is open, relaxed, and inviting.
A poor listener would interrupt the speaker to make his or her own point, attack what is being said, etc.
A good listener would wait for an appropriate time to bring up his or her own points or ask questions about what has been said. The listener also would do it in a non-threatening or attacking manner.
Those who multitask as they listen to someone are not demonstrating good listening habits. They may be talking on the phone, looking at their computer, etc.
In order to be a good listener, you have to demonstrate that you are engaged. You should look at the person that is speaking, even if it means stopping your work or whatever else you may be doing.
Poor listeners will let their emotions get the best of them. They may interrupt, attack, or tune out because of them.
Good listeners have a handle on their emotions and will keep them in check in order to listen. When it is time to ask questions, get clarification, or counter a fact, they do so in a respectful manner and try to use "I" statements, rather than "you" ones.