A hospital has communicated to its supplier that its service quality is to be based on error free documentation, on-time delivery, right quantity, and delivered to correct location. The supplier has found that they have error free documentation 97% of the time, on-time delivery 80.5% of the time, right quantity 95% of the time, and correct location 91.23% of the time.
What percentage of time is the supplier NOT providing a perfect order service to the hospital? (Enter a numeric value only, round to 2 digits after the decimal. Do not include % in response.)
Answers
Step-by-step explanation:
A hospital has communicated to its supplier that its service quality is to be based on error free documentation, on-time delivery, right quantity, and delivered to correct location. The supplier has found that they have error free documentation 97% of the time, on-time delivery 80.5% of the time, right quantity 95% of the time, and correct location 91.23% of the time.
What percentage of time is the supplier NOT providing a perfect order service to the hospital? (Enter a numeric value only, round to 2 digits after the decimal. Do not include % in response.)
Given :
A hospital has communicated to its supplier that its service quality is to be based on error free documentation, on-time delivery, right quantity, and delivered to correct location. The supplier has found that they have error free documentation 97% of the time, on-time delivery 80.5% of the time, right quantity 95% of the time, and correct location 91.23% of the time.
To be concluded :
What percentage of time is the supplier NOT providing a perfect order service to the hospital? (Enter a numeric value only, round to 2 digits after the decimal. Do not include % in response.)
Solution :
error free documention = 0.97
on time delivery = 0.805
right quantity = 0.95
correct location = 0.9123
Percentage providing perfect order = 0.97 * 0.805 * 0.95 * 0.9123
= 0.6767
= 67.67%
Percentage not providing perfect order = 1 - 67.67% = 0.3232 = 32.32%
Therefore, percentage of time the supplier NOT providing a perfect order service to the hospital is 32.32 percent.
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