Question

a _______is concerned with managing detailed information about individual customers and all customer touch points​

Answer 1

Answer:

I think answer is business

Answer 2

A sales manager is concerned with managing detailed information about individual customers and all customer touch.

• Customers are one of the most important aspects of business because they bring in revenue to the organisation.
• Keeping detailed information about individual customers helps to retain them and also creates brand image and loyalty.
• Understanding and being sensitive about the needs tastes and preferences of the customers helps a firm to build a huge customer base which would intern bring profit to the organisation.