a letter to M/S Oxford publishing house London complaining that the books sent by them were not those you had ordered. Ask for replacement.You are Varun Joshi sector 20 Chandigarh
Answers
Answer:
Sector-20,
Chandigarh
6th September, 2020
The publisher
Oxford publishing house,London
Subject: complain regarding sending the wrong book
Dear sir,
This is to inform you that On 1rst September 2020 I had ordered a book and was said that I will receive it by 5th September. I was eagerly waiting for it.
I am extremely disappointed to say you that I have received the books but the wrong one. I request you to please kindly send me the book which I have ordered. If possible please try to send it by tomorrow morning (7th September,2020) .
I will be looking forward for the result of my complain. Hope the company takes my complain sincerely.
Yours sincerely
Varun Joshi
Explanation:
Sector-20,
Chandigarh
6th September, 2020
The publisher
M/s. Oxford Publishing House, London
Subject- Complaint regarding wrong set of books.
Dear Sir,
On 30th August, 2020 I bought a book set (Order No. 000154) to be delivered to Chandigarh, Sector-20.
To my dismay, I have not received the set I ordered for and I have instead, received the wrong book set. I am highly disappointed.
To resolve the problem, I would appreciate it if you could replace the wrong book set with the one originally ordered. Please let me know as soon as possible what action you propose to take. I look forward to hearing from you within the next ten days.
Enclosed are copies of the transaction document and the receipt.
I look forward to your reply and a resolution to my problem and will wait until the aforementioned time before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me at the above address or by phone at 098100X
Sincerely,
Varun Joshi