A personal business letter is written by an individual to a company for resolving issues related to an unexpected error on a bill, for refunding of defective products, or poor services. So, assuming you are complaining with XYZ Company, write a professional Complaint Letter. To XYZ Company
Answers
Answer:
Name of the Company
City
Date: 05-04-2020
Name of the director,
I am the director manager of the company X.Y.X. Last week, we sent 60 articles of clothes to your shop with a total bill of $500. However, the money you transferred in our bank account is $400. I hope this is an error, however, you immediately need to check the billing details and fix this issue.
Thank you.
Name of director manager
X.Y.X
Name of the company
A personal business letter is written by an individual to a company for resolving issues related to an unexpected error on a bill, or for refunding of defective products, or poor services. So, assuming you are complaining with XYZ Company, write a professional Complaint Letter. To XYZ Company
Explanation:
Karthika Menon
12/C Oceania Apartments
4, Napier Street
Kochi 682001
14 April 2020
To,
The Manager, Sales
XYZ Ltd
Navdoya Building
Kochi 682010
Subject: Regarding poor customer service
Dear Sir/Madam
On 8 April 2020, I had purchased a 1.5 tonne split a/c from your company. I was told by your staff that the air conditioner would be delivered at my residence by 9 April 2020, evening 7.00 pm
It has been more than 5 days since I had made the purchase, however, till now the air conditioner has not been delivered at my residence. I had called up your customers service on 10 April 2020, 11.15 am, and they had assured me that the air conditioner would be delivered the same day by 5.00 pm. But till date I did not receive the air conditioner. After that I made repeated calls, but i did not get any positive response.
Therefore, I kindly request you take necessary actions against the concerned staff for poor customer service; the details of which is enclosed this letter. Also, please ensure that the air conditioner is delivered latest by 16 April 2020. If this is not done, I shall be compelled to file a complaint at the National Consumer Forum.
Yours sincerely
Karthika Menon
Enclosed: Bill copy and the details of calls made to your customer service