A quality enhancement system where quality becomes the key factor in every aspect of managment and all the people from top managment to lower levels of management takes conscious effort to ensure that a set standard of quality is followed in every sphere of activity
a) Quality Emphasis program
b) Quality assurance
c) total quality managment
D) Quality control
Answers
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3
Answer:
c) total quality managment
Explanation:
TQM is a continuous process of improvement for individual, groups as well as the entire organisation, whereby managers attempt to change the organization’s way of working by developing people’s knowledge about what to do, how to do, doing it with the right methods and measuring the improvement of the process and the current level of achievement.
Answered by
1
Answer:
c) total quantity management
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