A SKIT ON DECISION MAKING AND CONFLICT RESOLUTION
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Any solving process invoolves two parts: diagnozing the conflict and developing alternate solutions. Diagnosis emphasizes identifying the parties' underlying interests. The goal of problem solving approaches is to find mutually acceptable solutions to problems. Solutions may a compromise, or an agreement. Win-win solutions are the most desireable
Research shows that problem solving aprroaches to conflict resolution generate more agreements, more win-win outcomes, more outcome satifaction in long and short term.
Research shows that problem solving aprroaches to conflict resolution generate more agreements, more win-win outcomes, more outcome satifaction in long and short term.
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