a. You are Pawan/Pawani of 65 B Adarsh Nagar, Delhi. Recently you bought Sony Bravia Home Theatre huge LCD Screen and speakers and woofers with onsite warranty from Semantics Store, Delhi. The huge LCD as well as woofers have been now found defective. Write a letter giving details of the nature of the defects and seek an immediate attempt from his side to do the needful.
b. As the Customer Service Manager, write a reply to the letter for the customer who had purchased Sony Bravia Home Theatre huge LCD Screen and speakers and woofers from your company. You are Preeti/Prashant.
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