Question

According to kr sanjiv what is the most critical elements in the digital transformation initiatives

Answer 1

K. R. Sanjiv is the Chief Technology Officer for Wipro's Global IT Business.

According to him, the three key areas for digital transformation of their enterprises is - customer experience, operational processes, and business models. Each of these three pillars has three different elements which keep changing. These nine elements form a set of building blocks for digital transformation.

1. Transforming Customer Experience - Customer understanding, Top-line growth and customer touch points.

2. Transforming Operational Processes - Process digitization, Worker enablement and Performance management.

3. Transforming Business Models - Digital modifications to the business, the creation of new digital businesses, and Digital globalization.

Answer 2

Answer:

K. R. Sanjiv is the Chief Technology Officer for Wipro's Global IT Business. The CTO office is responsible for establishing the company's technical vision and strategy and also leading various aspects of the company's future technology development. It includes incubation of the emerging technologies, creating an eco-system for the innovations in these spaces, IP management and creating industry and academic alliances.

Prior to this role, he was Global Head of Analytics & Information Management business unit. He carried P&L responsibility, strategy and operations of this unit globally reporting to CEO. The Analytics & Information Management helped customers derive valuable insights out of integrated information by bringing together the combined expertise of Advanced Analytics, Business Intelligence, Performance Management and Information Management.

Sanjiv has over 25 years of enterprise IT experience, including consulting, application and technology development spanning multiple industry segments and diverse technology areas.

Since joining Wipro in 1989, Sanjiv has been involved in defining enterprise architectures for organizations that included technical models, transformation program definitions and governance models. He has designed OLTP mission critical systems such as screen-based trading systems for stock exchanges, surveillance systems and order routing systems for brokerage houses. He has spearheaded due diligence exercises in M&A situations for customers and also managed large project implementations in a global delivery model.

Sanjiv has spoken at leading CxO summits, industry and academic conferences on varied topics related to Business Technology. He holds a bachelor's degree from Birla Institute of Technology and Science, Pilani.