Question

Activities that enhance the core service
A- Supplementary service
B- Customer Service
C- Core Service
D- Mass service

Answer 1

Answer:

C

Explanation:

Answer 2

Supplementary services are activities that enhance the core service.

Option: A

Explanation:

• The services consist of a number of activities and tasks that are included in the core service which gives the normal advantage.  

• The supplementary services are a group of activities that help in enhancing and supporting the core services.  

• In a number of industries, it is seen that the core service becomes the commodity product with an increase in competition.  

• The supplementary services are utilized for creating the enhanced services for the competitive advantage.

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