Question

advantage and disadvantage of formal communication

Answer 1

The main advantages of formal communication are given below

Increase overall efficiency: This type of communication is used by following the predetermined rules so it increases the overall efficiency of the organization.

Easy communication system: The top level management communicates with their employees by using formal downward communication system. Again the employees communicate with their higher authority to use this system. It is very much easy to communicate with each other.

Disadvantages of Formal Communication

1. Authoritarian System: Formal communication states clear relationship between upper level management and lower level management. When there is a downward communication, there is an authoritarian tone to dominate lower level employees.


2. Inflexibility: It is a rigid form of communication as make up or change cannot be considered easily when required.


3. Costly: This sort of communication maintains all formalities of communication for which it involves more cost.