Ajith Kumar of Bareilly had purchased a frost free L.G Refrigerator 265 litres from Comforts at home'. After only a month the fridge is not functioning properly. Write a letter to the Sales Manager complaining about it and requesting for a replacemen
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Answer:
14 – G
Green Apartments
Bareilly
May 13, 2019
The Sales Manager
Comforts at Home Electricals
Gandhi Marg
Bareilly
Subject: Defective Refrigerator
Sir:
I wish to state that last month on April 25, 2019 I purchased a 265 L refrigerator of LG Brand from your store (Bill no. 340971). At the time of purchase I was told the product was of high quality. I was really very excited about the product.
However, when I used it I found it not up to the mark; it makes lots of noise at times and then it becomes quiet. Quite frequently it becomes off on its own. On many occasions many food items have gone rancid on account of the auto off problem. I feel I have wasted my money by buying this refrigerator. Kindly replace this fridge or have all the faults fixed.
Looking forward to hearing from you.
Yours truly,
Ajith Kumar
ANSWER
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