AKA is a Swedish software technology and design company. They create
products and services for the computer and telecommunications
industries. Six months ago they started to work on a major project with
an Indian software developer based in Bangalore. A number of project
managers from Sweden, some of them women, relocated to India to
manage the different parts of the project. They are working with local
managers, and software designers and engineers.
Since the Swedish managers arrived, things have not gone as well as
AKA hoped. The standard of work is very high, but the project is behind
schedule, and several important delivery dates have been missed. Also,
the relationship between the Swedish managers and their Indian teams
is getting worse. Meetings to review progress and make decisions are
often very long, and the outcome is not always clear. There have also
been some communication problems, even thought everyone speaks
‘good’ English.
The Swedes now see their Indian colleagues as disorganized, inefficient
and unwilling to take responsibility. The Indians think the Swedes are
too informal and relaxed at work, don’t say what they want, and are
unable to make decisions.
a. Make a list of the main problems. What are possible reasons for
these problems?
b. How could management improve the situation?
c. If you were relocated to a different country to work on a joint
venture, how would you prepare yourself?
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It's all in the mind: 5 ways to mentally prepare yourself to achieve any goal
Consider the big and small picture. ...
Be realistic. ...
Feel the fear and do it anyway. ...
Be true to your passions. ...
Think about how you'll deal with setbacks.
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