Question

Amar Ltd.is engaged in production of electrical goods The company’s profits and market share are declining. The production department blames the marketing department for not meeting the sales targets and the marketing department blames the production department for producing goods which are not of good quality and do not meet the customer’s expectations. The finance department blames both the production and marketing departments for declining return on investment. 1. What quality of management do you think the company is lacking? 2. List its two features 3. List any two values which are ignored by employees of Amar Ltd

Answer 1

The answers are given as follows:

Explanation:

• The value of co-ordination is missing in Amar Ltd. All the departments are not harmonizing with each other and that is the reason they end up blaming each other for the poor performance.  

• To synchronize the departments, management should take the following steps:  

• After the establishment of goals, it should be corresponded to all departments well in advance to comprehend their importance and role in helping to achieve this goal.  

• Managers guarantee that all departments coordinate with one another.  

• Wherever is a clash of interests the managers should try to create a balance so that all departments work in the same direction.

• Discussions between the departmental heads of production, finance, marketing, etc should be conducted on regular basis to solve problems when they arise.  

• Two values that are ignored by the employees are:

1. Sense of responsibility and
2. Cooperation.