An approach in which all the company's people are involved in constantly improving the quality of products, services, and business processes is called
Answers
organisation and reduce it to that of a figurehead. However, only authority of position has the backing of formal sanctions. It follows that whoever wields personal influence and power can legitimise this only by gaining a formal position in the hierarchy, with commensur
An approach in which all the company's people are involved in constantly improving the quality of products, services, and business processes is called?
Answer :
An approach in which all the company's people are involved in constantly improving the quality of products, services, and business processes is called 'Total Quality Management.'
Explanation :
Total Quality Management refers to the definition of management that seeks to create a management approach to long-term success through customer satisfaction.
In Total Quality Management, all members of the organization are engaged in continuous improvement of the processes, products, services and the culture in which they operate so as to maximize customer satisfaction.
In short, Total Quality Management can be considered as a customer centric organization management system, in which all the employees working continuously improve their working style.
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