Question

An employee is at his wit's end about a job. After listening and using open-ended questions, the employee has learned a valuable lesson: turn a complaint into a _____, and make sure that what you are asking for is a _____ for the other person.
choices the below answer:


solicitation; handicap



request; benefit



suggestion; disadvantage



treaty; compromise

Answer 1

Turn a complaint into a request
For is a benefit for the other person