Question

An online retailer is looking to implement an enterprise platform. Which component of the enterprise platform will help the company capture, curate, and consume customer information to improve their services?

Answer 1

Answer:

Data and Insights

Explanation:

Answer 2

Answer:

Data

Explanation:

Whether you're looking for direction on a new product line or wondering about behavior trends in your industry, surveys provide the ability to uncover consumer insights and make informed, data-driven business decisions using information that's directly from the people that matter most — your customers.Data can help them with many things, but most importantly, it can help them identify new business opportunities which can generate more sales and create a better customer experience. It also makes decision-making faster and solving problems more efficient.

We need to analyse the following points :-

• Discover & access data anywhere in the enterprise.

• Classify data by industry context.

• Qualify data by verifying its trustworthiness and validity.

• Consolidate & prepare the data for analytics while comparing with industry standards.

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