Question

analyse the importance of the 3-tier judicial machinery under consumer protection act 1986 for redressal of consumer disputes

Answer 1

HI

1) Under COPRA, a three-tier quasi judicial machinery at the district,state, and national levels was set up for redressal of consumer disputes.

2) The district level court deals with cases involving claims up to ₹20 lakhs. The state level court deals with cases between ₹20 lakhs and ₹1 crore and the national level court deals with cases involving claims exceeding ₹1 crore.

3) If the case is dismissed at the district level court, the consumer can also appeal at the state level and then at the national level court.

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