English, asked by ravinayak3369, 8 months ago

Analyse the results in the group and write a brief report on the results of your survey and present it before the class. use phrases as following 1) most people think that​

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Answered by anandachandra1980
2

Answer:

Collected all of your survey data? Great. Confused about what to do next and how to achieve the optimal survey analysis? Don’t be.

If you’ve ever stared at an Excel sheet filled with thousands of rows of survey data and not known what to do, you’re not alone. Use this post as a guide to lead the way to execute best practice survey analysis in 2019.

Customer surveys can have a huge impact on your organization. Whether that impact is positive or negative depends on how good your survey is (no pressure). Has your survey been designed soundly ? Does your survey analysis deliver clear, actionable insights? And do you present your results to the right decision makers? If the answer to all those questions is yes, only then new opportunities and innovative strategies can be created.

What is survey analysis?

Survey analysis refers to the process of analyzing your results from customer (and other) surveys. This can, for example, be Net Promoter Score surveys that you send a few times a year to your customers.

Why do you need for best in class survey analysis?

Data on its own means nothing without proper analysis. Thus, you need to make sure your survey analysis produces meaningful results that help make decisions that ultimately improve your business.

There are multiple ways of doing this, both manual and through software, which we’ll get to later.

Types of survey data

Data exists as numerical and text data, but for the purpose of this post, we will focus on text responses here.

Close-ended questions

Closed-ended questions can be answered by a simple one-word answer, such as “yes” or “no”. They often consist of pre-populated answers for the respondent to choose from; while an open-ended question asks the respondent to provide feedback in their own words.

Closed-ended questions come in many forms such as multiple choice, drop down and ranking questions.

In this case, they don’t allow the respondent to provide original or spontaneous answers but only choose from a list of pre-selected options. Closed-ended questions are the equivalent of being offered milk or orange juice to drink instead of being asked: “What would you like to drink?”

These types of questions are designed to create data that are easily quantifiable, and easy to code, so they’re final in their nature. They also allow researchers to categorize respondents into groups based on the options they have selected.

Open-ended questions

An open-ended question is the opposite of a closed-ended question. It’s designed to produce a meaningful answer and create rich, qualitative data using the subject’s own knowledge and feelings.

Open-ended questions often begin with words such as “Why” and “How”, or sentences such as “Tell me about…”. Open-ended questions also tend to be more objective and less leading than closed-ended questions.

How to analyze survey data

How do you find meaningful answers and insights in survey responses?

To improve your survey analysis, use the following 5 steps:

Start with the end in mind – what are your top research questions?

Filter results by cross-tabulating subgroups

Interrogate the data

Analyze your results

Draw conclusions

1. Check off your top research questions

Go back to your main research questions which you outlined before you started your survey. Don’t have any? You should have set some out when you set a goal for your survey. (More on survey planning below).

A top research question for a business conference could be: “How did the attendees rate the conference overall?”.

The percentages in this example show how many respondents answered a particular way, or rather, how many people gave each answer as a proportion of the number of people who answered the question.

Thus, 60% or your respondents (1098 of those surveyed) are planning to return. This is the majority of people, even though almost a third are not planning to come back. Maybe there’s something you can do to convince the 11% who are not sure yet!

Survey table

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