Question

analysis the function of consumer protection council

Answer 1

The Council is committed to enhancing consumer welfare and empowering consumers to protect themselves. Consumers include consumers of goods and services and purchasers, mortgagors and lessees of immovable property.

The Consumer Council Ordinance prescribes the following functions for the Council:-

collecting, receiving and disseminating information concerning goods and services and immovable property;

receiving and examining complaints and giving advice to consumers of goods and services and purchasers, mortgagors and lessees of immovable property;

taking such action as it thinks justified by information in its possession, including tendering advice to the Government or to any public officer;

encouraging businesses and professional associations to establish codes of practice to regulate the activities of their members; and

undertaking such other functions as the Council may adopt with the prior approval of the Chief Executive in Council.

Answer 2

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