Question

analyze the following routine claim letter. The claim does not have appropriate positive tone.Assume necessary corrections and answer the question
Dear Mr.XX
Eight months ago, I purchased the wireless-G boardband router (2.4GHz), Model no -WRT54G,from your company.After only eight months of use, it no longer works.It quit working while i was in the middle of a huge project and the delay cost me hundred of dollars.
Since this product came with a year warranty.I am upset that it quit working after less than a year. It must be defective. I have the receipt for purchase and want a replacement immediately. The router problem has already cost me time and money.If i don't receive a replacement or refund immediately. I will not to buy your products in future.
Please send a replacement router via express delivery to the address on this letterhead.

1. Keep pushing the point that the replacement is needed immedaitely.
2.Provide an explanation of the problem with the router
3.Mock that the company is known for the quality products
4.Let the company known the product could stop working in warranty

Answer 1

Answer:

I didn't understand what is your problem