Anay works as a project lead in a pharmaceutical company. He is very famous amongst his team members because of his approach towards them. Whenever his team performs well he always rewards them. This reward comes in many forms like appreciation mail, gift voucher, and acknowledgement certificate. Because of this practice in Anay’s team they are regarded as the best performers in the office. Analyse the situation and explain the elements of reinforcement used by Anay.
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Anay’s work and team play reflects his understanding of human nature and their long standing desire to be recognised and rewarded. He successfully uses several reinforcements of human behaviour to extract the maximum work from his team without taxing them over their limit.
Some of these methods employed by Anay include:
1. Providing a reward at the end of a task performed well.
2. Not unwantedly criticising a team member for under performing.
3. Acting in a manner which inspires confidence from his team.
4. Team work and clear focus.
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