Question

Anaylse the importance of three tier judicinery under consumer protection act 1986 for redressal of consumer disputes

Answer 1

Under COPRA, the Indian govt.has set up comsumer courts for the protection of consumers against exploitation by unfair and unethical trade practises by sellers, producers and other service providers.

These courts have been set up at three levels,-Central, State and District Levels.

i)Central consumer courts address and settle claims of Rs. 1 Crore and above.

ii)National consumer courts address and settle claims of  20 lakh and 1 crore.

iii) District consumer court address and settle claims below 1 Crore.

If a person still has his/her issue not resolved , he/she can appeal to a higher level of court.