_____ and ____ can damage user’s social reputation and goodwill
Answers
The reputation of a social entity (a person, a social group, an organization, or a place) is an opinion about that entity, typically as a result of social evaluation on a set of criteria, such as behavior or performance. ... Furthermore, reputation acts on different levels of agency, individual and supra-individual
Answer:Executives know the importance of their companies’ reputations. Firms with strong positive reputations attract better people. They are perceived as providing more value, which often allows them to charge a premium. Their customers are more loyal and buy broader ranges of products and services. Because the market believes that such companies will deliver sustained earnings and future growth, they have higher price-earnings multiples and market values and lower costs of capital. Moreover, in an economy where 70% to 80% of market value comes from hard-to-assess intangible assets such as brand equity, intellectual capital, and goodwill, organizations are especially vulnerable to anything that damages their reputations.
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