Ans if lntroduction to IT and ITeS lndustry
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IT stands for INFORMATION TECHNOLOGY wherein ITES stands for Information Technology Enabled Services . ITES is a part of IT ,ITES also has a part called BPO Business Process Outsourcing.
The Information Technology-Enabled Services (ITES) industry provides services that are delivered over telecom or data network to a range of external business areas. Examples of such business process outsourcing (BPO) include customer service, web-content development, back office management and network consultancy etc
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